At SAVE, a nonprofit organization recognized under Section 501(c)(3) of the Internal Revenue Code, we are committed to protecting your privacy and maintaining the trust of our donors, supporters, volunteers, and community members. We developed this Privacy Policy to explain our information collection practices and the choices you have when visiting the Site. By using this Site, you agree to the practices described in this Privacy Policy.

 

Updates to Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, legal requirements, or organizational operations. When we do, we will revise the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically. Your continued use of the Site constitutes your agreement to this Privacy Policy and any updates.

 

Personal Information We Collect from You

You may visit our Site and mobile site without providing personal information. However, to access certain features, programs, services, events, advocacy opportunities, or donation functions, you may be asked to provide personal information. Depending on the feature or service, we may collect information such as your name, mailing address, email address, telephone number, payment information (including credit or debit card details), household information, demographic information, and/or information about your interests (collectively, “Personal Information”). You may always choose not to provide Personal Information; however, doing so may limit your ability to access certain features, functions, or services of the Site.

 

Personal Information We Collect from Other Sources

We may share personal information with trusted third-party service providers who assist us in operating our nonprofit organization. These may include payment processors, website hosting providers, email communication platforms, event registration platforms, customer relationship management (CRM) systems, and analytics providers. For example, online donations may be processed by third-party payment processors such as Stripe or PayPal, and website analytics services may be provided by vendors such as Google Analytics. These service providers are authorized to use personal information only as necessary to provide services on our behalf and are not permitted to use it for their own marketing purposes. We may also receive information about you from other sources, including third parties that assist us in updating or expanding our records, conducting outreach, identifying potential supporters, or analyzing engagement in furtherance of our charitable mission.

 

Usage Information We Collect

We collect additional information about how you access and use the Site (“Usage Information”). This may include your IP address, browser type, device type, pages visited, time spent on pages, and referring website addresses. We use this information to analyze trends, administer the Site, monitor navigation, and gather broad demographic information in aggregate form. This enables us to improve the accessibility, functionality, and effectiveness of the Site.

 

How Do We Use Your Information

We may use your Personal Information to send you updates, newsletters, advocacy alerts, fundraising communications, and other promotional materials by email, mail, phone, or mobile messaging regarding SAVE’s programs, services, and initiatives. We may use your Personal Information to process donations and provide acknowledgments or tax receipts; fulfill your requests for programs, services, or information; respond to inquiries; register you for events or volunteer opportunities; conduct surveys; inform you of additional programs, events, or initiatives that may be of interest; and carry out the purposes for which you provided the information. We may combine your Personal Information with information collected from other sources to conduct research, improve outreach, enhance our programs, or better serve our community. We do not sell or rent your Personal Information to outside parties. We may transfer your Personal Information to service providers who use that information solely to conduct SAVE’s operations and mission-related activities. We may share aggregated, non-identifiable demographic information with partners, funders, or supporters. This information is not linked to any individual. We may disclose Personal Information when required by law, regulation, court order, subpoena, law enforcement request, or other legal process. We may also disclose Personal Information if we believe such disclosure is necessary to comply with applicable law; to protect the rights, property, or safety of SAVE, our users, partners, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.

 

Options Regarding Your Personal Information

You may choose to stop receiving marketing or promotional emails, direct mail, phone, or mobile communications; update or correct your Personal Information; or request deletion of your Personal Information, subject to legal or regulatory requirements. To do any of these, you may follow the unsubscribe instructions in a marketing email, direct mail piece, or mobile communication; return to the section of our Site where you signed up and modify your information; call 305-751-7283 with your request and current contact information; or contact us through our website or by email with your request and current contact information. Please note that it may take a reasonable amount of time to process your request. You may continue to receive communications until your information is fully updated or removed. Certain information may be retained in backups or as required by legal, accounting, or record retention obligations.

 

Data Retention

We retain Personal Information only as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, processing donations, complying with federal and Florida nonprofit, tax, accounting, and reporting requirements, resolving disputes, and enforcing our agreements. Donation and financial transaction records may be retained as required by law. When Personal Information is no longer needed, we take reasonable steps to securely delete or de-identify it.

 

Protection of Privacy of Children Younger than 13

This Site is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 without parental involvement. Parents or guardians may voluntarily provide personal information about their children in connection with events or programs.

 

Cookies

By using this Site, you consent to our use of cookies, web beacons, and similar technologies. These technologies allow us to collect certain information when you interact with the Site through your internet-enabled device. Information collected may include the pages you visit, the referring website, your browser type, and general device information. This helps us customize your experience, improve functionality, and conduct reporting and analysis. Most web browsers accept cookies by default, but you may disable cookies through your browser settings. Disabling cookies may limit certain features or personalization on the Site. We may use third-party analytics tools to better understand user engagement. These tools may collect information such as IP address, browser type, pages visited, time spent on pages, and referring websites. We may also use cookies or similar technologies to support outreach and advertising efforts related to our programs, events, advocacy initiatives, and fundraising activities.

 

Security

SAVE uses reasonable administrative, technical, and physical safeguards to protect Personal Information. Where appropriate, we use encryption during transmission. Payment information is processed by secure third-party payment processors and is not stored on our servers. While we strive to protect Personal Information, no method of transmission over the internet or electronic storage is completely secure.

 

Questions about Our Privacy Policy

If you have questions about this Privacy Policy, please contact us.

 

Sensitive Information

We may collect sensitive personal information only when voluntarily provided by you, such as information related to demographic details, event participation, or advocacy interests. We use such information solely for the purposes for which it was provided and in accordance with this Privacy Policy.

 

Wireless Marketing Services Terms

SAVE may offer you the opportunity to register to receive alerts, updates, advocacy notifications, event information, or other communications via text messaging or other wireless devices (“Wireless Marketing Services”). These services are provided by SAVE and/or vendors acting on our behalf and are intended for adult subscribers residing in the United States, where permitted by law. If you choose to receive Wireless Marketing Services, you must expressly consent as described below. Availability: To receive Wireless Marketing Services, you must have a compatible text messaging plan with a participating wireless carrier. Availability may vary by geographic area or device. Delivery depends on your carrier’s transmission capabilities, and SAVE is not responsible for delays in message receipt. Personal Information: Information collected for Wireless Marketing Services may include your mobile telephone number, wireless email address, carrier name, and communication preferences. We will use this information in accordance with this Privacy Policy and applicable law. Security/Delivery: Wireless communications may not be fully secure. By participating, you acknowledge the potential risk of unauthorized interception and agree that SAVE is not liable for damages arising from such interception. Potential Charges: SAVE does not charge for Wireless Marketing Services; however, your carrier’s standard message and data rates may apply. You are solely responsible for any charges incurred. Registration (Opt-In) Methods for Wireless Marketing Services: SMS Opt-In Method: You may be invited to send a specific keyword to a designated number to enroll. Sending the keyword constitutes your express consent to receive the related messages. You may receive a confirmation message. Site Opt-In Method: You may register through our Site by providing your phone number and affirmatively consenting to receive messages. You must agree to this Privacy Policy and any applicable Terms of Use. Assistance: You may reply “HELP” to any message for assistance or contact us at save@save.lgbt. Termination of Wireless Marketing Services by You: You may opt out at any time by replying “STOP” to any message or by contacting us through our website. Termination of/Change in Wireless Marketing Services by SAVE: SAVE reserves the right to modify or discontinue Wireless Marketing Services at any time, in its discretion.

 

Your Privacy Choices and Rights

You may request to review, update, correct, or delete your Personal Information by contacting us using the information provided above, subject to applicable legal, tax, accounting, and record retention requirements. We will not discriminate against you for exercising any privacy rights available under applicable law.